Cookie Policy

We use cookies on our desktop and mobile websites to enhance security and ensure that you have the best shopping experience possible. We do not store personally identifiable information, and the cookies we use do not harm your computer.

What is a Cookie?
A cookie is a small text file which contains a unique identification number that identifies your browser to our computer each time you visit our website. For example, cookies allow our website to recognize your browser as a previous visitor, and thus save any preferences that may have been set while you were previously browsing our website. A cookie can tell us which pages were visited and how often. We use this information in an effort to improve our website’s usefulness to you—primarily for technical reasons, such as providing seamless navigation. Our cookies can also store information you have placed in a “shopping cart.”

How to Control and Delete Cookies
Some users may like more individual control over their website visits and can adjust their settings if they like. If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject any cookies. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it. Please note some of these changes may affect your experience on other websites.

Third-Party Service Providers 
Our third-party service providers, including analytics and ad management providers, use third-party cookies, web beacons, or other digital markers to help us to maintain and improve our websites and electronic communications. These providers may include:

Google Analytics (Optional)
Cookies are used to collect anonymous information about how visitors use our site. We use this information to constantly improve the site. An example of what is collected is the number of visitors on the site, and what pages visitors arrive at, or from. For more information on Google's cookie usage, see this site: https://www.google.com/policies/technologies/cookies/ 

Google provides information on how to opt-out of Google Analytics cookies here: https://support.google.com/analytics/answer/181881?hl=en

Cookie Types: __utma*, __utmc*, __utmz*, _ga, _gat, others as defined from time to time by Google: See this page for more information: http://www.google.com/policies/technologies/types/

Boxever Analytics (Optional)
Boxever is a Customer Intelligence and Predicitive Marketing platform optimized for travel industry.  We use it to help learn how visitors use our site, and to constantly improve our site.  We may also use this data to help make better decisions with respect to marketing campaigns.  More information about how Boxever uses cookies can be found here: http://www.boxever.com/boxever-privacy-policy
Cookie Types: mmcore.pd, mmcore.srv, mmcore.tst, mmpa.tst, others as defined from time to time by Boxever.

ItaliaRail Affiliates (Required)
These are cookies we use to track the partner site associated with a user's visit to italiarail.com.  It tracks a user completely anonymously instead helps us retain where users came from, as well as what currency is in use.  We use this in order to reward our partners that direct visitors to our site.

Cookie Types: aff, affid, include_passholder

Italiarail Website (Required)
Cookie Types: has_js, drupal.js - We use these two cookies to optimize what a visitor sees based on if a visitor's browser has support for JavaScript or not; ico - This is used solely to track whether or not the cookie usage policy has been communicated to you.

Italiarail Cart - app.italiarail.com (Required)
This cookie is used to store various information about you, and your user session once you add an item to the cart, so that we can remember your cart items, preferences, and facilitate the purchase process.
Cookie Type: italiarail

Who Can I Contact if I Have Questions About Cookies?
Should you have any questions or concerns about our cookie policy or our privacy practices, please contact InterRail LLC’s Privacy Officer by email at privacy@interrail.com; by telephone at 866-720-5759; or by mail at 177 Huntington Ave Ste 1703 PMB 17937, Boston MA 02115-3153. All submissions should be directed to the attention of the Privacy Officer. Please see our Privacy Policy for more information on our privacy practices.

SnapEngage Live Chat (Optional)
We leverage Snapengage (https://www.snapengage.com) to bring our Customer Support team closer to our customers, and help them as they navigate through our website. We use the cookies to optimize the experience for our users by allowing a chat session to be opened anywhere in the site, and remain in progress even as a user changes page. More information about how SnapEngage uses cookies can be found here: http://help.snapengage.com/live-chat-cookies/. 

Cookie Types: SnapABugHistory, SnapABugRef, SnapABugVisit and others as defined from time to time by SnapEngage

Sleeknote Popup/referral (Optional)
We leverage Sleeknote as a third party provider of marketing and information presentation by way of pop-ups on our site. This cookie is used to associate and track the events that we define at Sleeknote for when to trigger a popup, as well as anonymous information about interactions with the popups. More information about how Sleeknote uses cookies can be found here: http://support.sleeknote.com/hc/en-us/articles/206914149-Sleeknote-Cookies

Cookie Types: Sleeknote Referral and others as defined from time to time by Sleeknote.

By using our desktop and mobile websites, you agree to the use of cookies and other technologies as set out in this policy.